* certifications can be provided for verification

Data Usage, Retention, and Deletion Policy

Effective Date: 10MAR2024
Company: MSM Cyber Solutions
Products Covered: All mobile application and related services

1. Data Usage

We collect and process user data strictly for the purpose of delivering application functionality, improving user experience, and maintaining service integrity.

Data is used to:

• Support tracking features (e.g., nutrition, workouts, body composition)
• Synchronize user data across devices
• Maintain account authentication and session management
• Improve product performance and reliability
• Provide customer support and respond to inquiries

We do not sell user data.

2. Data Storage Architecture

User data may be stored in:

• Secure cloud infrastructure
• Local device storage for offline functionality (e.g., AsyncStorage)

3. Data Retention

We retain user data:

• For as long as the account remains active
• As required to provide application functionality
• As necessary to comply with legal obligations

Inactive accounts may be subject to archival or deletion after a prolonged period of inactivity.

4. Data Deletion

Users may request deletion of their data at any time.

Deletion includes:

• Removal of cloud-stored records
• Removal of associated identifiers
• Permanent deletion of user-generated data

Deletion requests initiate removal of account-associated data from systems under our control. Some information may remain temporarily where required for synchronization, backups, security, legal obligations, or third-party retention requirements.

5. User-Controlled Deletion

Where available, users may:

• Delete individual records within the app
• Reset or clear stored data
• Request full account deletion through support

6. Exceptions

We may retain limited data if required to:

• Comply with legal obligations
• Prevent fraud or abuse
• Enforce Terms of Service

Marketing Policy

Effective Date: 10MAR2024

1. Marketing Communications

MSM Cyber Solutions may send communications related to:

• Product updates
• Feature releases
• Service notifications
• Promotional content (if opted-in)

2. Opt-In and Opt-Out

Users:

• Must opt-in to receive marketing communications where required by law
• May opt-out at any time via:
  • Email unsubscribe links
  • In-app settings (where available)
  • Direct support request

3. Data Usage for Marketing

We may use limited user data to:

• Personalize messaging
• Improve campaign relevance
• Measure engagement

We do not:

• Sell marketing data to third parties
• Share personal data for third-party advertising

4. Third-Party Services

If third-party tools are used (e.g., analytics or email services), they are:

• Contractually obligated to protect user data
• Restricted from using data outside authorized purposes

5. Children’s Data

We do not knowingly market to individuals under 13 years of age.

Privacy Policy

Effective Date: 10MAR2024

1. Scope

This Privacy Policy explains how MSM Cyber Solutions LLC (“MSM Cyber Solutions,” “we,” “our,” or “us”) collects, uses, and shares personal information when users interact with our applications, websites, and related services. Not every product or feature collects every category of information described below. Information collection depends on the application, features used, permissions granted, and services a user chooses to connect. Individual applications may provide additional in-app disclosures when a feature requires access to sensitive information or device permissions.

2. Information We May Collect

Depending on the application and features used, we may collect or process the following categories of information.

Account and Contact Information

• Name
• Email address
• Phone number
• User or account identifiers
• Authentication provider information
• Login and account status information

Authentication may be provided directly or through supported third-party services such as Google, Apple, Facebook, or other identity providers.

Profile and Preference Information

Applications may collect information users voluntarily provide to configure or personalize their experience, including:

• Preferences
• Goals
• Settings
• Demographic information
• Professional or personal profile information
• Other application-specific information

Health, Fitness, and Wellness Information

Applications providing health, fitness, nutrition, recovery, or wellness functionality may collect or process information such as:

• Body measurements and body composition
• Weight and body-fat information
• Workout and exercise activity
• Heart rate and cardiovascular measurements
• Blood pressure and other vital measurements
• Sleep and recovery information
• Nutrition, meal, hydration, and fasting information
• Fitness assessments and progress information
• Information received from compatible fitness devices or wearable services
• Values calculated or derived from information provided by the user

We do not use health or fitness information for advertising.

Location Information

Applications containing location-enabled features may access:

• Approximate location
• Precise location
• Latitude and longitude
• Altitude
• Speed
• Location accuracy
• Location timestamps
• Route and movement information

Location may be used for features such as route tracking, mapping, distance and pace calculations, navigation, activity tracking, or other location-dependent functionality. Some applications may continue accessing location during an active user-initiated feature while the application is in the background, another application is open, or the device screen is locked. Where background location is required, the applicable application will provide an appropriate user-facing disclosure and request the required operating-system permission. We do not use precise or background location information for advertising.

Bluetooth and Connected Device Information

Applications that connect to compatible Bluetooth, wearable, sensor, or other external devices may process:

• Device identifiers
• Device names
• Connection status
• Sensor measurements
• Health or fitness information transmitted by a connected device

Device information may be used to establish or restore connections and provide the feature requested by the user.

Camera and Media Information

Some applications may request camera access for features such as:

• Barcode scanning
• QR-code scanning
• Image or document capture
• Profile images
• Other camera-enabled functions

Camera access occurs only through features requiring it and subject to operating-system permissions.

Connected Service Information

Users may choose to connect third-party accounts or services. When authorized, we may receive information permitted by the user through that service, such as:

• Account profile information
• Fitness or activity information
• Health or wellness measurements
• Subscription or entitlement information
• Other information required for the connected feature

Connecting third-party services is optional unless clearly required for a specific feature.

Subscription and Purchase Information

Applications offering paid features may process:

• Subscription status
• Product or entitlement information
• Subscription expiration
• Purchase status
• Transaction-related identifiers

Payment processing is generally handled by the applicable app store, payment provider, or subscription service.

Feedback and Support Information

When users contact us or submit feedback, we may collect:

• Contact information
• Feedback or support messages
• Descriptions of issues
• Reproduction steps
• Application and platform information
• Comments or other information voluntarily submitted

Technical Information

Applications may process technical information required for normal operation, security, synchronization, and troubleshooting, including:

• App-generated device identifiers
• Session identifiers
• Application version
• Build version
• Operating system
• Platform information
• Time zone
• Timestamps
• Synchronization information
• Error or diagnostic information
• Notification settings or state

Unless otherwise disclosed, app-generated identifiers are not used as advertising identifiers.

3. How We Use Information

We may use information to:

• Create and maintain user accounts
• Authenticate users
• Provide application functionality
• Personalize features and preferences
• Provide health, fitness, wellness, productivity, or other application-specific features
• Support location-enabled features
• Connect to compatible devices or services
• Synchronize information between supported devices
• Manage subscriptions and feature entitlements
• Provide notifications, reminders, timers, or alerts
• Respond to feedback and support requests
• Troubleshoot errors and maintain reliability
• Protect accounts, applications, and systems from misuse or unauthorized access
• Comply with applicable legal requirements

We do not sell personal information.

4. Device Permissions

Depending on the application and features used, we may request operating-system permission to access:

• Precise or approximate location
• Background location
• Bluetooth or Nearby Devices
• Physical activity or motion information
• Camera
• Microphone
• Notifications
• Alarms and reminders
• Files or media
• Other device capabilities required by a feature

Permission requests are presented by the device operating system. Where required by applicable law or platform policy, applications provide an explanation before requesting access to sensitive information or device capabilities. Users may revoke permissions through their device settings. Revoking a permission may prevent the associated feature from functioning.

5. Information Sharing

We do not sell or rent personal information. We may disclose information:

• To service providers necessary to operate our products
• To authentication providers selected by the user
• To connected services authorized by the user
• To subscription, payment, or application-store providers
• To authorized personnel providing support or administration
• When directed or authorized by the user
• When required by law, regulation, court order, or legal process
• When reasonably necessary to prevent fraud, abuse, security threats, or unlawful activity
• In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law

We do not share sensitive health information or precise-location information for third-party advertising.

6. Third-Party Services

Our products may use third-party providers for functions such as:

• Authentication
• Cloud infrastructure
• Database services
• Mapping
• Subscription management
• Connected wearable or fitness services
• Notifications
• Product or nutrition databases
• Customer support
• Other application-specific functionality

Third-party providers may include services such as Supabase, Google, Apple, Facebook, RevenueCat, Google Maps, ŌURA™, application marketplaces, and other providers disclosed within the applicable product. The providers used by one MSM Cyber Solutions product may differ from those used by another. Third-party services process information according to their own privacy policies and applicable agreements.

7. Data Security

We use administrative and technical safeguards designed to protect personal information. Depending on the product, these safeguards may include:

• Authenticated access controls
• Authorization controls
• Database security policies
• Encrypted network communications
• Operating-system security mechanisms
• Restricted administrative access

No electronic storage or transmission method can be guaranteed to be completely secure.

8. User Choices and Privacy Rights

Depending on the product and applicable law, users may be able to:

• Review or update personal information
• Correct inaccurate information
• Delete supported records
• Request account or data deletion
• Disconnect third-party services
• Revoke device permissions
• Disable notifications
• Withdraw consent where applicable
• Request information regarding their personal data

Personal information is retained only as necessary to provide the applicable service, meet operational requirements, or satisfy legal obligations. Some apps trigger removal of all personal information from the app's associated database when the user initiates an account deletion through the app itself. If removal of personal information requires manual intervention, the user is notified of the supported process from within the app's interface. Additional information regarding data retention and deletion is provided in our Data Usage, Retention, and Deletion Policy.

9. Children’s Privacy

Unless an individual product expressly states otherwise, our products are not intended for children under 13 years of age. We do not knowingly seek to collect personal information from children under 13 through products not intended for them. If we learn that such information has been collected, we will take appropriate action consistent with applicable law.

10. Application-Specific Disclosures

Because MSM Cyber Solutions develops multiple products, not every data category or permission described in this Privacy Policy applies to every application. Applications may provide additional notices explaining specific uses of:

• Location
• Background location
• Health or fitness information
• Connected devices
• Camera or microphone access
• Third-party accounts
• Other sensitive information or permissions

These notices supplement this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our products, features, technology, service providers, or legal obligations change. The Effective Date identifies the current version. Material changes may be communicated through our website, within an application, or by another appropriate method.

12. Questions or Concerns

For privacy-related questions, requests, or concerns, users may contact MSM Cyber Solutions LLC through our official website Contact Form.

Support Policy

Effective Date: 10MAR2024

1. Support Scope

MSM Cyber Solutions provides support for:

• Account access issues
• Data synchronization issues
• Application errors or bugs
• General usage guidance

2. Support Channels

Support may be provided through:

• Email
• In-app feedback tools
• Official website contact forms

3. Response Times

Typical response times:

• Initial response: 24–72 hours
• Resolution time varies based on issue complexity

4. User Responsibilities

Users are responsible for:

• Providing accurate information when requesting support
• Maintaining account security
• Keeping applications updated

5. Limitations

We do not guarantee:

• Immediate resolution
• Compatibility with all devices or environments
• Continuous uninterrupted service

6. Feedback and Issue Tracking

User feedback may be:

• Logged
• Categorized
• Used to prioritize future development

Internal tracking systems may be used to manage feedback lifecycle.

Terms Of Service Policy

Effective Date: 10MAR2024

1. Acceptance of Terms

By using apps or services provided by MSM Cyber Solutions, you agree to these Terms.

2. Eligibility

You must:

• Be at least 13 years old
• Provide accurate account information

3. Use of Service

You agree not to:

• Misuse the platform
• Attempt unauthorized access
• Interfere with system integrity

4. Health Disclaimer

3BFit provides fitness and nutrition tracking tools.

It does not:

• Provide medical advice
• Replace licensed medical professionals

Users should consult qualified professionals before making health decisions.

5. Intellectual Property

All application content, design, and functionality are owned by MSM Cyber Solutions.

Users may not:

• Copy
• Distribute
• Reverse engineer

6. Account Termination

We reserve the right to:

• Suspend or terminate accounts for violations
• Remove data associated with abusive activity

Deleting or terminating an account does not automatically cancel an active Apple App Store or Google Play subscription.

7. Subscriptions and Billing

• Our apps may offer optional paid subscription features.
• Subscriptions purchased through the Apple App Store or Google Play are billed and managed by the applicable platform.
• Unless otherwise stated at the time of purchase, subscriptions automatically renew at the end of each billing period unless canceled before renewal.
• Subscription pricing, billing frequency, and applicable taxes are displayed before purchase.
• Users may manage or cancel subscriptions through their Apple App Store or Google Play account settings. Uninstalling an app or deleting an account does not automatically cancel an active subscription.
• Cancellation prevents future renewal charges but does not generally provide a refund for the current billing period, except where required by applicable law or permitted by the applicable app marketplace.
• Access to subscription features may continue through the end of the paid billing period after cancellation.

8. Limitation of Liability

MSM Cyber Solutions is not liable for:

• Indirect or consequential damages
• Data loss beyond reasonable control
• Health outcomes resulting from app usage

9. Modifications

We may update these Terms at any time. Continued use constitutes acceptance.

10. Governing Law

These Terms are governed by applicable laws in the jurisdiction of operation.